City Theatrical cannot be responsible for loss or damage in shipment. Equipment should be suitably packaged, including a note with the owner's name and address and a description of the reason for the return. Unless otherwise stipulated by law, all warranties, expressed or implied, are limited to the period of this warranty.Ĭustomers requiring repair of their equipment should obtain an RMA# from City Theatrical. This warranty does not include shipping to or from City Theatrical Ltd. The warranty will not apply if procedures described in any Operations Manual are not followed. Neither does the warranty cover any product that has been modified or repaired at other than an authorized repair station. The warranty does not extend to any parts of the unit that have been subjected to misuse or accident. During the warranty period, units will be repaired or replaced at the option of City Theatrical, Inc. warrants to the original purchaser that the equipment offered will be free from defects in workmanship and material for a period of one year from the date of purchase. ![]() Please read our full Shipping & Return Policy Here.City Theatrical, Inc. Please understand because we have a retail store, inventory may sell out quickly. If you have purchased an item out of stock, we will contact you to offer a refund, hold order till new shipment arrives or alternative product. In stock items ship out within 24-48 business hours. Please read our full Shipping & Return Policy Here. USPS is NOT Guaranteed Service unless you pay for EXPRESS. Most small orders ship for $4.25 Flat Rate. Louis, MO and therefore is central for most shipping locations. ![]() Never Forgotten Designs is located in St. Since some items are custom, with different amounts of time needed to create based on the product, order size and current workload. Please note that sugar art items only ship AFTER they are produced. In the event of a special circumstance, please contact us so that we can resolve any problems with your order. Louis Studio and try a product before buying. Please note, if you would like to test a product or color, come into the St. If you need color help, feel free to contact us before buying to get more pictures / videos, as we can not take returns because you did not like the color you selected. We take great pride in our designs, custom confectionery pieces and limited confectionery supply items. Bottles are not warranted past delivery and it is up to you to handle / store correctly. In the event of breakage during shipping please bring to my attention immediately. Keep dry, cool temperature but never warmer than room temperature.īottles are insured against breaking in transit via USPS and wrapped with wax paper, bubble wrap and in ziplock bags individually to protect in shipping. Never add water to your isomalt product as it will break it down. The key to storing cooked Isomalt is to protect it from humidity. ![]() Once this happens, the Isomalt will first lose its shine, then become cloudy and eventually re-crystallize – which makes it unusable. ![]() The sticky surface will eventually dry out as humidity conditions change and this sticky layer will re-solidify. Please note that due to the nature of sugar art some bottles may have waves / swirls / bubbles as this is a hand created bottle made from an edible, sensitive material.Ĭooked Isomalt, if exposed to humid conditions, will absorb moisture from the air and become sticky. Please understand this is a sugar product and is sensitive to heat / moisture / cold and must be handled with care. ISOMALT INFORMATION - PLEASE READ BEFORE ORDERING This product is 100% Edible, though intended for decorative purposes only. There is no alcohol associated with this product. You will receive a proof before I print your labels. Options also available for bottle only for $19.99 Each, Please select your option correctly to ensure you get labels. Our bottles have been in music videos, TV shows, on endless grooms cakes and more! Edible & Life-Like. You Get: 1 Edible 9" Sugar Bottle Great for bakers for cakes for beer bucket / cooler cakes and theater & production companies for filming bottle to head shots. Custom Isomalt Sugar Beer Bottle 100% Edible.Ĭustom Isomalt Sugar Beer Bottle 100% Edible.
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